Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

When you use our Services, you may provide:

• Name
• Email address
• Phone number
• Billing address
• Payment information (processed securely by third-party providers)
• Emergency contact information (for retreats or training programs)
• Communication preferences
• Account login details (username, password)

1.2 Information Collected Automatically

When you visit the Site, we automatically collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Time spent on the Site
• Cookies and tracking technologies (see Section 6)

1.3 Information from Third Parties

We may receive information from:

• Payment processors (e.g., Stripe, PayPal)
• Virtual class platforms (e.g., Zoom)
• Marketing platforms (e.g., Mailchimp)
• Social media, if you engage with us on those platforms

2. How We Use Your Information

We use your information to:

• Provide and manage our Services
• Process payments and registrations
• Communicate with you regarding classes, retreats, training programs, private yoga lessons, other services, and updates
• Send newsletters or promotional materials (you may opt out at any time)
• Improve Site functionality and user experience
• Respond to inquiries and support requests
• Maintain records for legal and business purposes
• Ensure safety during retreats or training (e.g., emergency details)

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information with:

3.1 Service Providers

Trusted third parties who assist with:

• Payment processing
• Email marketing
• Website hosting
• Scheduling
• Virtual class platforms
• Analytics

These providers are only allowed to use your information as necessary to perform services on our behalf.

3.2 Legal Requirements

We may disclose information if required to:

• Comply with laws or legal processes
• Protect rights, safety, or property
• Prevent fraud or security issues

3.3 Retreat or Training Hosts

If needed for coordination, we may share limited information (e.g., your name, dietary preferences, emergency contact) with retreat venues or training facilitators.

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal data, including encryption, secure servers, and limited staff access.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications
• Request restriction of data processing
• Request a copy of your data in a portable format

To exercise these rights, contact us at crystalbaileyyoga@gmail.com.

6. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Improve website performance
• Personalize your experience
• Track analytics
• Store preferences

You can manage cookies through your browser settings. Disabling cookies may affect Site functionality.

7. Data Retention

We retain your personal information only as long as necessary to:

• Provide Services
• Fulfill legal, tax, or accounting requirements
• Resolve disputes

8. Children’s Privacy

Our Services are not intended for anyone under 18. We do not knowingly collect data from minors. If we learn that we have inadvertently collected such information, we will delete it promptly.

9. International Users

If you access the Site from outside the United States, you consent to the transfer of your information to the U.S. and the application of U.S. privacy laws.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their policies before providing personal information.

11. Changes to This Privacy Policy

We may update this policy from time to time. The “Last Updated” date at the top reflects the latest changes. Continued use of the Site constitutes acceptance of the updated policy.